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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabrielle Brown

August 3, 2026

5  out of  5
rating by Gabrielle Brown
"Best insurance I have !"
We responded:
"Hi Gabrielle, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kim Duke’s team.  Please reach out to us if any questions come up!  - Kim Duke’s Insurance Team "
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Andi Woods

July 31, 2026

5  out of  5
rating by Andi Woods
"Great customer service!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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elizabeth ivey

July 29, 2026

5  out of  5
rating by elizabeth ivey
"Always very helpful and quick with getting things done"
We responded:
"Thank you so much for the 5-stars, elizabeth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dennis Burke

July 29, 2026

5  out of  5
rating by Dennis Burke
"I transferred to Kim Duke because I wanted to have a local agent and have been very pleased with the decision. The staff has been very helpful and have been very quick to supply me with the answers of any inquiry. I made the right decision. Thank You"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in West Monroe. "
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Jessica Powell

June 26, 2026

5  out of  5
rating by Jessica Powell
"Chaise was SO helpful & sweet."
We responded:
"Jessica, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kim Duke’s Team here in our West Monroe office. "
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Natalie Thurston

June 16, 2026

5  out of  5
rating by Natalie Thurston
"I have multiple policies with State Farm they have done an amazing job covering all my insurance needs!!"
We responded:
"Thank you for taking the time to leave such a great review, Natalie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Glenn Allen

May 21, 2026

5  out of  5
rating by Glenn Allen
"The best place for insurance"
We responded:
"Thank you so much for the 5-stars, Glenn! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Kalija Lipscomb

May 14, 2026

5  out of  5
rating by Kalija Lipscomb
"great customer service!"
We responded:
"Kalija, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kim Duke’s Team!"
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Oyekanmi Oyeshina Ibraheem

May 13, 2026

5  out of  5
rating by Oyekanmi Oyeshina Ibraheem
"Staffs are professionals and friendly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kim Duke’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Michael Spicer

May 13, 2026

5  out of  5
rating by Michael Spicer
"Rebecca is very knowledgeable and very caring about her customers. She reveals information with details for clear understanding."
We responded:
"Thank you for your nice comments. Rebecca is awesome. Please send your family and friends to us "
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diana Anderson

May 13, 2026

5  out of  5
rating by diana Anderson
"So sweet & friendly! Made my insurance needs an absolute pleasure!! Thank you"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tyler Hay

April 16, 2026

5  out of  5
rating by Tyler Hay
"Beeb here 4 years simply bc of the service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Bishop Samuel Hollis

March 24, 2026

5  out of  5
rating by Bishop Samuel Hollis
"Josie had a very helpful, positive and energetic attitude."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in West Monroe to know that you had such a wonderful experience with us here on State Farm Agent Kim Duke’s Team."
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Shay Jiles

March 18, 2026

5  out of  5
rating by Shay Jiles
"I love chase sanders she also informative and insuring. She always following up to make I’m satisfied and if I have any questions. And when I do have a question she respond"
We responded:
"Thank you for the fantastic review, Shay! We are always here to help with your insurance needs here in West Monroe . "
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Patricia Levels

March 13, 2026

5  out of  5
rating by Patricia Levels
"Chase was great, worked to find discounts and a monthly payment I could afford. I truly appreciated her guidance and kindness shown throughout the process. Thank you Chase, I am definitely pleased."
We responded:
"Thank you for your review. Chaise does and great job and we appreciate you choosing Kim Duke State Farm "
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John Smith (MrScorpio)

March 11, 2026

5  out of  5
rating by John Smith (MrScorpio)
"The service agents are very helpful and very understanding when it came down to answering my questions and they provide excellent communication skills"
We responded:
"John, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Duke’s Team—we are always here to help!"
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Linda Ambers

March 6, 2026

5  out of  5
rating by Linda Ambers
"Candice was great she made my visit great she did everything to resolve my situation thanks Candice for taking the time to take care of me"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in West Monroe to know that you had such a wonderful experience with us here on State Farm Agent Kim Duke’s Team."
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ebony

February 27, 2026

5  out of  5
rating by ebony
"My experience with Statefarm has been nothing short of amazing!!! I have been their customer for years and wouldn't change a thing!!"
We responded:
"Thank you Ebonicca!"
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Diana Hux

February 26, 2026

5  out of  5
rating by Diana Hux
"Sometimes “Life Happens” and when it does it is GREAT to have warm professional people to help you through them! This is a group of the best of them. Thank you, for all the help! from my family to all of you at Kim Duke State Farm.
You are the best!"
We responded:
"Thank you for your 5 star review. We are thankful to take care of your insurance needs. "
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Ruth Dill

February 26, 2026

5  out of  5
rating by Ruth Dill
"Best absolutely the best and nicest people and it's the only place I will ever get my insurance they are very affordable and honest"
We responded:
"Thanks for chosing us. We are greatful to get to serve your insurance needs. "
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Julie Smith

February 26, 2026

5  out of  5
rating by Julie Smith
"Joseigh was very helpful in transferring my auto insurance to the new vehicle I purchased. She was very professional and welcoming."
We responded:
"Thank you for your kind review of State Farm Agent Kim Duke’s Team. We appreciate it!"
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george Scaife

February 23, 2026

5  out of  5
rating by george Scaife
"My State Farm people ARE ONLY THE BEST..answered questions, professional friendly speakers, polite! And kept my needs focused and not delayed...kind and patient to go through all processes...i highly recomment both Chaise and Olivia for future successes and promotions! Thank you STATE FARM!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kim Duke’s Team. "
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Lauren Snow

February 23, 2026

5  out of  5
rating by Lauren Snow
"I love the ladies that work in this office! Rebecca is amazing and always has time to answer my questions"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Duke’s Team! We deeply appreciate your kind words here in West Monroe . "
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Alicia Goyne

February 19, 2026

5  out of  5
rating by Alicia Goyne
"Very nice great customer service knowledgeable and friendly I am very pleased with her service"
We responded:
"Thank you for letting us take care of your insurance needs. Please send your friends and family to us for us to help them. "
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Robin Jαмєѕ

January 22, 2026

5  out of  5
rating by Robin Jαмєѕ
"I love this group. They go above and beyond to help and make sure you are covered. They are very nice and helpful and pleasant to talk to."
We responded:
"Wow, thank you for the 5-star review, Robin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Robin, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kim Duke’s Team is just a call or email away! "