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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fred Ussery

November 25, 2025

5  out of  5
rating by Fred Ussery
"A vast change for the better occurred when I left my previous State Farm agency and moved my accounts to the Kim Duke agency. The personnel here are knowledge-able and are always ready to answer my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kiersten Riggs

November 24, 2025

5  out of  5
rating by Kiersten Riggs
"I needed to add another vehicle to my policy and Joseigh helped me out! She was very knowledgeable in describing things and answering my questions! I did have to go back the next day cause I had a few more questions and I was able to speak with her and Becca! They both helped tremendously! You can tell they love what they do! I definitely recommend either one of these ladies for your insurance needs at Kim Duke State Farm!! Again ladies, thank you so much for yalls help!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Clint Bordelon

November 20, 2025

5  out of  5
rating by Clint Bordelon
"Incredible value, made my day. Quotes were far lower than any other insurance company in the entire state. Quick service, and I strongly recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Edwina Welch

October 17, 2025

5  out of  5
rating by Edwina Welch
"Not finding any other place to type this review, except to add to an old one. Thanks to the help of Olivia for explaining my insurance to me. I now have a better understanding of why my coverage changed and I am getting more bang for bucks. Olivia is sweet and courteous to work with. This is October 17, 2025. The other one below was done last year. I would like to give a big shout out to Carissa Gray for all the help she has done getting me set up..... and my fiancé on our insurance. I love her. She has gone above and beyond to help us. Even calling back to check on us today and making sure everything is going OK. ❤️❤️❤️❤️"
We responded:
"Thank you for your comments. Carissa does a great job and we are happy to have you with our agency. We will take good care of you. "
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Madeline Valencia

October 14, 2025

5  out of  5
rating by Madeline Valencia
"Becca saved me money plus I got better coverage and additional coverage and still sending less than I was."
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Doris Page

October 13, 2025

5  out of  5
rating by Doris Page
"I was able to save a significant amount of money and add more coverage than I expected. Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tootie Malone

October 8, 2025

5  out of  5
rating by Tootie Malone
"Amazing women!! Helped me out a ton from buying something I was very unsure about. Could never thank them enough! I needed a quote and they gave me one even offered to help me find a vehicle"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Todd Johnson

August 29, 2025

5  out of  5
rating by Todd Johnson
"I was very pleased with the service that Miss Chaise provided for me today while shopping for new auto insurance! If you need a friendly, helpful insurance agent, this is the place to call!"
We responded:
"Todd, Thank You for letting us take care of your insurance needs. "
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T- Bone

August 23, 2025

5  out of  5
rating by T- Bone
"Recently my boat trailer got damaged from debris in the road. Chaise jumped right into action & got everything rolling for me. I hope she stays here forever because she’s fantastic & worked hard for me to get the issue resolved even when claims was being difficult. 10/10!! Thank you again"
We responded:
"We are so glad to hear this. Chaise does a good job, please send us your friends and family for their insurance needs."
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Judy Riley

June 26, 2025

5  out of  5
rating by Judy Riley
"So helpful and friendly! Always helped us!"
We responded:
"Ms. Judy. Thank You for your kind words. We look forward to helping you in the future. "
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De Hollis

June 24, 2025

5  out of  5
rating by De Hollis
"I enjoyed the service today, Josie and Rebecca are amazing!! Can’t recommend her office more"
We responded:
"Thank You so much. We appreciate you choosing us and will do our best to always take care of you. "
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Donna Bryan

June 19, 2025

5  out of  5
rating by Donna Bryan
"I recently had the pleasure of working with Kim Duke State Farm and I couldn’t be more impressed with their service. From the moment I called, the representative on the phone was incredibly helpful and kind. That positive experience continued when I visited the office in person—the front desk staff greeted me warmly and provided excellent assistance. When I met with Olivia, she further exemplified the office’s dedication to customer service. She was thorough, knowledgeable, and eager to help with everything I needed. The entire team made my visit a seamless and pleasant experience. Their commitment to professionalism and customer care is truly commendable. I would confidently rate this office a 10/10 and highly recommend them to anyone looking for exceptional service. Thanks, Donna B."
We responded:
"Donna, Thank you for your kind words. Olivia does a great job and we are happy to have her as part of the team. Thanks for letting us take care of your insurance needs."
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Phillip Mayes

June 5, 2025

5  out of  5
rating by Phillip Mayes
"Joseigh was a delight to work with and I appreciate how calm and friendly she was. Thank you for the excellent customer service!"
We responded:
"Thank you for your kind words. Joseigh does a great job and she's a vital part of our team."
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Laura E

June 4, 2025

5  out of  5
rating by Laura E
"Very pleased with our service in getting our policies bundled with our aging parents recently moving in with our family!! We were able to get our prices down tremendously compared to other insurance companies! Josie was very kind, thorough, helpful and fast, as she took care of us within an hour, even while it was their lunch time!! I recommend Kim Duke and her crew if you want the best of the best!! Just awesome! 👏🏼"
We responded:
"Thank you for our kind words. We love to hear this Thanks for choosing us. We will take great care of you."
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Alicia Marshall

June 2, 2025

5  out of  5
rating by Alicia Marshall
"Joseigh is a wonderful and works so hard. ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate you."
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Brittany Roberts

May 21, 2025

5  out of  5
rating by Brittany Roberts
"Awesome experience! Mrs. Joseigh did an amazing job and was very helpful and answered all my questions thoroughly! Would recommend them 100%"
We responded:
"They you for your kind words and for choosing us. We will take good care of you. Please send your friends and family to us for a quote. If they share your name, we will send you a $25.00 gift card for each referral. "
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Melissa McCarty

May 20, 2025

5  out of  5
rating by Melissa McCarty
"Josie did a great job for us and was very professional!"
We responded:
"Thank You Melissa. We appreciate your business."
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Kaitlyn Austin

May 19, 2025

5  out of  5
rating by Kaitlyn Austin
"Joseigh has helped me so much in over a year ! She has the sweetest soul and the greatest personality! I am so grateful for her and being apart of Statefarm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tony

May 15, 2025

5  out of  5
rating by Tony
"Great customer service!!"
We responded:
"Thank you Tony. Please let us know if you need anything."
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Aerika Yruegas

May 13, 2025

5  out of  5
rating by Aerika Yruegas
"Josie was very knowledgeable and patient with me when she explained what coverage options I have. She took her time and thoroughly explained everything to me and was very sweet at that. Thank you for helping me!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Douglas Hunter

April 28, 2025

5  out of  5
rating by Douglas Hunter
"Olivia with Kim Duke has always been so polite, respectful, helpful, and professional. She goes above and beyond to help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Lorice Simon

Lorice Simon

April 24, 2025

5  out of  5
rating by Lorice Simon
"Rebecca was so helpful and compassionate yesterday with my dad and I while getting information to set up billing for his vehicles and home insurance. Rebecca was extremely patient while dad and I gathered information and looked up phone numbers and accounts. We were on the phone with her for over 30 minutes and she never once tried to rush us but was very kind. My dad has often mentioned how nice all the staff are at Kim Duke’s office, and after my conversation with Rebecca, I feel very confident that my parents’ insurance needs will be taken care of very well. Rebecca is a true gem!!!"
We responded:
"Thank You for your kind words. Rebecca is very caring and really stives to take care of our customers. She's a vital part of our team. "
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Chelsea Hartegan

April 17, 2025

5  out of  5
rating by Chelsea Hartegan
"Everything went perfect!!! Olivia is so sweet and helped me out !"
We responded:
"Chelsea, Thank You for your kind words. We are glad you chose us and we will take great care of you. "
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Carmen Morgan

April 8, 2025

5  out of  5
rating by Carmen Morgan
"Thank you so much Josie for such wonderful customer service today! Kim Duke State Farm and the staff here are the best!"
We responded:
"Carmen, Thank You for allowing Joseigh to take care of you. She does a great job. We appreciate your business and your kind words. "
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Lori Bridges

April 2, 2025

5  out of  5
rating by Lori Bridges
"I cannot say enough about Kim Duke State Farm! Chaise Sanders was such a please to work with! Very informative and made sure I was getting the best coverage at the best rate. I would highly recommend her and this company to family and friends!"
We responded:
"Thank You for your kind words. Chaise does a great job and does a great taking care of our customers. She's always here to help. I appreciate you chosing Kim Duke State Farm."